How far can your current reporting follow a patient?
Answer a short set of questions about the clinic’s advertising, calls, forms, CRM, and conversion setup. The result shows where the current acquisition path appears to stop and what should be investigated first. Answers stay in the browser; nothing is transmitted, and no patient information is asked for anywhere in this flow.
Question 1 of 11
Does the organization operate a surrogacy agency or surrogate-recruitment business?
Hyphen has a standing client conflict in this area, so it is fair to ask first.
What the formal diagnostic covers
A fixed-scope review of the advertising account, website, calls, forms, CRM, conversion events, privacy setup, and the path from click to patient outcome.
It runs two weeks, fixed scope and fixed fee. The clinic receives a current-state data-flow map, prioritized issues, first moves in order, and an honest recommendation about whether more work is justified. The findings belong to the clinic whether or not any further engagement follows. Full structure on the engagement page.
One standing limit, stated plainly: Hyphen does not work with surrogacy agencies or surrogate recruitment companies because of a client conflict. Details on the conflicts page.
Request the diagnostic
A short note is enough. The reply comes directly from the founder, with what the diagnostic needs access to and the fixed fee once scope is confirmed.